FILL YOUR CUP

MENTAL HEALTH LITERACY, RESILIENCE &

CRISIS RESPONSE

4-WEEK WORKSHOP SERIES

Training Format & Time Commitment

4 Virtual Sessions Every Thursday: July 9, 16, 23, 30 | 4–5 PM PST (7–8 PM EST)

Investment: FREE

Intended Audience

  • Counsellors and Social Workers

  • Community Mental Health Workers

  • Support Workers and Case Managers

  • Nurses and Healthcare Professionals

  • Educators and School Staff

  • New and Emerging Helping Professionals

Curriculum Overview

Professional Wellbeing & Resilience

  • Understanding resilience and sustainable helping practice

  • Recognizing burnout, compassion fatigue, and vicarious trauma

  • Evidence-informed self-care and wellbeing strategies

  • Professional boundaries and recovery-oriented practice

Culture, Identity & Inclusive Support

  • Cultural humility and culturally responsive practice

  • Understanding identity, intersectionality, and lived experience

  • Person-first and identity-first language

  • Working effectively across differences

Crisis Response & Risk Recognition

  • Understanding crisis, risk, and recovery

  • Recognizing warning signs and escalation factors

  • Trauma-informed de-escalation approaches

  • Professional roles, boundaries, and referral considerations

Mental Health Literacy & Supportive Conversations

  • Mental health literacy and stigma reduction

  • Supportive conversations and practical communication tools

  • Building psychologically safe environments

  • Connecting individuals with appropriate resources and supports

About The Facilitator

Learn from Token E. Mahil, a respected mental health leader with 25 years+ of experience supporting individuals, teams, and communities across Canada.

As a former Program Manager at Options Community Services and certified facilitator in Mental Health First Aid, ASIST, Psychological First Aid, and The Working Mind, Token combines deep professional expertise with engaging, practical teaching that helps helping professionals thrive in demanding roles.